Here's what people are saying about Grief Coach

The texts help us navigate our grief

— 4 Grief Coach subscribers share their experience

The texting capabilities provided by Grief Coach are particularly meaningful during the COVID crisis, a time when many of the more traditional ways of providing in-person grief support are on hold. Our bereavement team now has the ability to offer personalized, text-based support to the thousands of hospice families we care for each year. This service adds a valuable new communications channel to the care we currently provide.

Bill Finn, President and CEO, Hospice of the Western Reserve

I love that my messages are personalized.

— Lori and Lisa

Grief Coach has helped me realize that I am not alone and that my feelings are normal. The text messages give me advice and help that I can’t normally get at my age, from friends or adults. I feel like the texts are a special thing for me to look at when I really need them. They help me discover myself and my feelings after the loss of my mom. Help being a text message away is one of the best things that has been given to me, to work through my grief.

Renee, 17-year old Grief Coach subscriber

Grief Coach has helped my husband be more aware of what I might be feeling, and understand why things are affecting me. The messages are helping me, and also helping him to be patient and understand that grief is a long process.

Rachel, Grief Coach Subscriber

The text messages are helping me support our friends, whose baby passed away.

— Jesse

I’ve been doing this work for a long time, and I know the challenges that hospices and other organizations face in needing to support thousands of grieving families. With COVID limitations, our in-person visits and support groups are temporarily suspended. It’s wonderful that these caring, well-timed personal messages can now go out to all of our families. Subscribers can add in their friends and family, too. Grief Coach gives our bereavement coordinators a way to ensure that none of our family members have to grieve alone.

Diane Synder-Cowan, Bereavement Professionals Section Leader, National Hospice and Palliative Care Organization

My clients talk to me all the time, about the lack of help and understanding they get from friends and family. If the people closest to them felt more comfortable and confident providing support, I think it would go a long way to helping my clients manage the depression and isolation that too often accompany grief.

Lisa Bancroft, Therapist. MSW, LICSW.

My friend's daughter just died unexpectedly. Even though I work in traumatic grief and death, this is one time I needed guidance. The Grief Coach text messaging program is exactly what I needed, and has helped me to support my friend. This is a game changer for helping us to help others as they grieve.

Jessica Dale, MSN, DNPc, CCFP, CTP, Wisconsin, USA

Grief Coach has helped the people around me to understand what I need.

— Rachel

One of the things I love about Grief Coach is that it’s non-invasive. My team can be in regular touch with the families we support, without it being awkward. I am also glad that we can customize some of the text messages, so that they come specifically from our hospice.

Zeena Regis, MDiv. Hospice Bereavement Coordinator, Georgia, USA

I love that Grief Coach teaches my friends how to support me.

— Sarah

The text messages I receive make me feel as if someone I trust - someone who has gone through this themselves - is speaking directly to me. It’s not generic. The messages are personal and thoughtful; they help me to process my grief and keep my Dad in my heart.

Candice, Grief Coach Subscriber

I'm supporting My Mom who is 3000 miles away. The Grief Coach text messages are helping me connect with her and understand the grieving process that she's been doing through, even though I'm not there to experience it first hand.

Julie, Grief Coach Subscriber

After providing clients with a meaningful, beautiful memorial, I'm thrilled to now be able to provide Grief Coach subscriptions to grieving friends and family, that will last all year long. Our memorials set the groundwork, but grief is a long process, and one that is better when we're supported over time.

Lisa Hartley, Celebrant, Simply Ceremony

My wife added me to her Grief Coach subscription, when our close friends lost their baby. I'd never lost someone close to me before so wasn't sure how to help. The Grief Coach messages have been invaluable in helping me understand what our friends are experiencing, and suggesting ways that I could help them in a way they needed, but didn't know how to ask for.

Jesse, Grief Coach Subscriber

The messages have been incredibly encouraging, and really supportive.

— Rebecca

What an awesome idea. I wish someone had bought this for my sister, when my husband died. I know she wanted to help, but she really didn't know how, and it hurt.

Janae Sharp, Young Widow

The proof is in the pudding: I am a skeptic by nature, but after previewing Grief Coach I immediately sensed the invaluable service that could be offered to grieving families. One of the things I love about Grief Coach is that it’s non-invasive. A funeral home's after care team can be in regular touch with the families they support without it being awkward. Grief Coach can also customize some of the text messages to come specifically from the funeral home, as well as send out important event reminders. All of this saves valuable staff time and print/postage costs by leveraging text messages. As a seasoned grief and loss professional, I know that scalable, affordable, compassionate follow-up can be very challenging for funeral homes and other organizations. Grief Coach could resolve a portion of this large need for those families opting into text messaging follow up. I cannot wait to share this service with my national colleagues so that grieving families can access this valuable service.

Michelle Post, Board of Directors Chair,, Licensed Therapist

I've been using Grief Coach for a few months, and the text messages that come through couldn't be more thoughtful, hopeful and encouraging. I've also added a few people to my subscription, who wanted to support me after the loss of my Dad, and they tell me the messages they've received have given them practical suggestions about ways to reach out to me.