People love the text messages they're getting from Grief Coach

"The text messages help us navigate our grief."

— 4 Grief Coach subscribers share their experience

My sister in law lost her husband 2 years ago and a friend gave her a subscription to Grief Coach. She found it really helpful, so when my sister died she bought a subscription for me. We both love it and look forward to our text messages on Tuesdays and Saturdays. Thank you for creating this incredibly helpful and informative tool. I just can’t say enough positive things about it!"

Gillian, Grief Coach subscriber

I was 27 when my sister Sarah died. My mother is a hospice nurse and my father is a funeral director so I grew up knowing exactly what kinds of grief support were available in my rural community. None of those things felt right for me, but I knew that Sarah would insist I get support, so when I found Grief Coach on Instagram I decided to try them out. I've renewed my annual subscription twice since then, and find the personalized texts incredibly helpful. I really like that I don't need to make a conscious decision to block out time to read a grief support book or attend a group. Instead text messages come directly to me, personalized for my circumstance. They give me a reason to pause and think about Sarah and how I'm feeling. I also included Sarah's best friend in my subscription. She finds the subscription just as helpful as I do and always asks to be included each time I renew.

Ann Kaufman, Grief Coach subscriber

Losing my Dad turned my life upside down. I didn't know what to do, I didn't know how to handle my emotions. When other people forgot that I was grieving, Grief Coach helped me understand this journey I'm on, and that it's okay to feel all the emotions I was feeling. With texts specifically for me and the loss of my Dad, I felt a sense of comfort. I was also able to add my husband to the service so that he could better understand what I was going through and how to help me. We were able to have open conversations about grief. I wasn't in this alone, and all of my feelings were valid.

Sarah Khatau, Grief Coach subscriber

"I love that my messages are personalized."

— Lori and Lisa

There is nothing that helps you prepare your 23-year-old daughter to be a pallbearer for her best friend, and then subsequently grieve that loss. Enter Grief Coach. It was an incredible service that had a powerful and positive impact on how I could understand and actually help my daughter. Thank you for this service. I hope to never need you again but I continue to recommend you to friends and you will be my first stop should I need grief guidance again.

Fiona, Grief Coach subscriber

I bought a Grief Coach subscription for my aunt when her husband died last year. I was feeling sad for her and frustrated not knowing what I could do from a distance. I was so happy when I heard back from her that she’d used it and found the texts to be a great help. It feels so much better knowing you are offering someone something thoughtful and helpful during a difficult time.

Gardner Congdon, gift subscription purchaser

"The text messages are helping me support our friends, whose baby passed away."

— Jesse

Grief Coach texts really helped normalize the grieving experience. As a newly grieving person, I was looking everywhere for the algorithm or "key" to how long this would last or what I would experience. Grief Coach helped me stop obsessing about what the itinerary was going to be and to just experience my experience. I also loved that it was a year of text support because people tend to stop checking in after about 2 months. So so helpful. Thank you so much for developing Grief Coach.

Tomi, Grief Coach subscriber

Grief Coach has helped me realize that I am not alone and that my feelings are normal. The text messages give me advice and help that I can’t normally get at my age, from friends or adults. I feel like the texts are a special thing for me to look at when I really need them. They help me discover myself and my feelings after the loss of my mom. Help being a text message away is one of the best things that has been given to me, to work through my grief.

Renee, 17-year old Grief Coach subscriber

Grief Coach is excellent. Both my daughter and I get weekly texts - hers focused on grief and the grieving process and mine are written to help me support her. We both find them very supportive and reassuring which I find quite surprising coming from a faceless source. The messages are personalized using everyone’s given name which I really like. I particularly like the fact that I can access the messages on my mobile and dip in and out wherever I am - waiting at the hairdressers, sitting in a cafe etc. It feels like the author has their arm around me.

UK Grandma, Grief Coach subscriber

Grief Coach subscriptions truly are the gift that keeps on giving. I've seen first-hand how their thoughtful, timely texts to grievers (AND the great tips they send to friends and family) can absolutely transform the grief experience for people.

Gina Kornfeind, Bereavement Coordinator at Mattel UCLA Children's Hospital

The texting capabilities provided by Grief Coach are particularly meaningful during the COVID crisis, a time when many of the more traditional ways of providing in-person grief support are on hold. Our bereavement team now has the ability to offer personalized, text-based support to the thousands of hospice families we care for each year. This service adds a valuable new communications channel to the care we currently provide.

Bill Finn, President and CEO, Hospice of the Western Reserve

Grief Coach has helped my husband be more aware of what I might be feeling, and understand why things are affecting me. The messages are helping me, and also helping him to be patient and understand that grief is a long process.

Rachel, Grief Coach subscriber

I’ve been doing this work for a long time, and I know the challenges that hospices and other organizations face in needing to support thousands of grieving families. It’s wonderful that these caring, well-timed personal messages can now go out to all of our families. Subscribers can add in their friends and family, too. Grief Coach gives our bereavement coordinators a way to ensure that none of our family members have to grieve alone.

Diane Synder-Cowan, Bereavement Professionals Section Leader, National Hospice and Palliative Care Organization

My friend's daughter just died unexpectedly. Even though I work in traumatic grief and death, this is one time I needed guidance. The Grief Coach text messaging program is exactly what I needed, and has helped me to support my friend. This is a game changer for helping us to help others as they grieve.

Jessica Dale, MSN, DNPc, CCFP, CTP, Wisconsin, USA

"I love that Grief Coach teaches my friends how to support me."

— Sarah

The text messages I receive make me feel as if someone I trust - someone who has gone through this themselves - is speaking directly to me. It’s not generic. The messages are personal and thoughtful; they help me to process my grief and keep my Dad in my heart.

Candice, Grief Coach subscriber

I'm supporting my Mom who is 3000 miles away. The Grief Coach text messages are helping me connect with her and understand the grieving process that she's been doing through, even though I'm not there to experience it first hand.

Julie, Grief Coach subscriber

Texting grief support to grievers AND texting tips and resources to their circle of friends is one of the best things ever. Seriously! Grief Coach will change bereavement and healthcare. I'm walking proof.

Bonnie Bizzell, Patient and Family Advocate

My wife added me to her Grief Coach subscription, when our close friends lost their baby. I'd never lost someone close to me before so wasn't sure how to help. The Grief Coach messages have been invaluable in helping me understand what our friends are experiencing, and suggesting ways that I could help them in a way they needed, but didn't know how to ask for.

Jesse, Grief Coach subscriber

"The messages have been incredibly encouraging, and really supportive."

— Rebecca

The proof is in the pudding: I am a skeptic by nature, but after previewing Grief Coach I immediately sensed the invaluable service that could be offered to grieving families. One of the things I love about Grief Coach is that it’s non-invasive. A funeral home's after care team can be in regular touch with the families they support without it being awkward. Grief Coach can also customize some of the text messages to come specifically from the funeral home, as well as send out important event reminders. All of this saves valuable staff time and print/postage costs by leveraging text messages. As a seasoned grief and loss professional, I know that scalable, affordable, compassionate follow-up can be very challenging for funeral homes and other organizations. Grief Coach could resolve a portion of this large need for those families opting into text messaging follow up. I cannot wait to share this service with my national colleagues so that grieving families can access this valuable service.

Michelle Post, Board of Directors Chair,, Licensed Therapist

I've been using Grief Coach for a few months, and the text messages that come through couldn't be more thoughtful, hopeful and encouraging. I've also added a few people to my subscription, who wanted to support me after the loss of my Dad, and they tell me the messages they've received have given them practical suggestions about ways to reach out to me.

Fran Solomon, Founder & CEO,

Thank you for being the support I didn't know I needed. I think I would have felt so alone and inept if I didn't have this education/support. I have given this info to my friends and family and encouraged them to join. Thank you again. You are very valuable.

Nicole Tierney, Grief Coach subscriber

So many times in our grief journey we feel all alone, and that feeling has been compounded by the pandemic. These days, much of our grief support is virtual, but not all of it makes you feel better. Grief Coach is like an ongoing check in with folks who really want you to feel better and help you move through your grief in a healthy way. I’m excited to be a part of technology that can help to heal broken hearts.

Sherrie Dunlevy, founder, Graduating Grief

Friends and family want to provide support but they don’t always know how to do it. Grief Coach provides easily accessible grief support via text to those who have suffered a loss AND their support network. Grief Coach is there to help them. As a widow myself, Grief Coach has been an instrumental part of my grief support.

Jody LaVoie, life coach for widows and cancer survivors

One thing I love about Grief Coach is how it provides the family and friends of the grieving person with insights, tips, and valuable information on how to help when many do not know what to do or how to to help. Grief Coach also provides support without grievers needing to go out and find it themselves. Texts come to them. Especially for men, who may want more support but don't get it because of social stigma surrounding grief, that is so important.

Joe Gatlin, Grieving Dads Project

Grief Coach not only provides me—the griever—with support, but it also sends those closest to me reminders and suggestions on how to show up during my grieving process. Without anyone feeling bombarded with messages, we are all given gentle nudges and caring lifts. Grief Coach is especially great for those who might not be sure what to say or do and for grievers who might be wondering if what they're feeling is 'normal.'

Amy Bishop, end-of-life doula and founder of Cross with Care

Our job is to walk alongside people after disaster strikes and grief is such a large part of that journey. In our experience, when someone you love has died, people can feel so alone in what feels to them like uncharted waters. Those around them want to help but are often at a loss for what to say or how to go about it. Hummingly is excited to partner with Grief Coach, knowing how vital this support is to those who are grieving.