Grief Coach Team

Our team of grief and loss experts, and technology pioneers, believes in people, and in our vast capacity for love and learning. We believe in technology too, as a tool for creating connections & strengthening relationships.

Emma Payne

Emma is a seasoned technology entrepreneur and award-winning change-agent, whose 25 year career leading online and mobile projects has included building tools to register young people to vote, creating online networks of support for families facing health challenges, and launching North America’s first online crisis intervention line. She also founded a scrappy, action-oriented, national non-profit focused on women & technology, that broke boundaries and developed leaders for 17 years.

Grief Coach combines Emma's passion for mobile technology and engagement, with her deep commitment to giving people the confidence and tools they need to support each other through grief. She knows that, while nothing makes grief go away, supporting someone through loss is powerful and transformative for the supporter, and alters the trajectory for the grieving person too.

An MIT graduate and best-selling author, Emma started building online communities before Netscape was born. She’s developed online strategies and products for dozens of fledgling start-ups as well as large corporations such as Nike, the Canadian Broadcasting Corporation and Virgin Mobile.

Emma's first experience with grief is captured in this 30 minute audio piece, where she walks to the park where her husband took his life. You'll also hear from her Mum, as well as from her husband's Aunt, and the man who happened to be out walking his dog that morning, and found Barry in the park.

Robert Ouimet

Robert is a creative technology consultant with a background in broadcasting and digital media. An award winning journalist, he was an executive with the Canadian Broadcasting Corporation for over 25 years and was at the vanguard of their digital distribution and user generated content. Under his leadership, CBC websites and radio programs won over 30 international awards, including the Prix Italia, New York Festival, and multiple Webby awards.

Robert has been a consultant since 2005 with clients that have included Mircrosoft, The National Film Board of Canada, The First Nations Financial Management Board, The British Columbia Maritime Employers Association, Ecole Chocolat, and Just for Laughs Comedy Festival.

Ann White

Ann has been helping children, parents, educators and health professionals better understand and support human reaction to grief and loss for over 30 years. She retired from The Healing Center of Seattle in July, 2010. While there she served as the Family Services Director. In this capacity she created program; facilitated groups; worked as a therapist for children, adults and families; and supervised volunteers and interns who worked in the children’s program there. She also consulted and partnered with the public schools, as well as other agencies who work with grievers.

While in Seattle, Ann also worked to organize a supportive group for bereavement specialists in the Seattle area, created an Online Teen Bereavement Support Group and introduced an educational puppet show she created while working in North Carolina to the Seattle public schools.

Before moving to Seattle she co-founded Kids Path of Greensboro, the pediatric arm of Hospice and Palliative Care of Greensboro, where she worked from 1988-2005.

Debra Levin

Debra’s roots lie in the advertising industry. As Senior Vice President of Research and Planning at J. Walter Thompson Chicago, she worked on a richly diverse group of businesses and led efforts to understand consumer dynamics and purchasing behavior. During her time at JWT, Debra also taught, in conjunction with Northwestern University, the marketing research segment of the Association of Advertising Agencies’ introduction to advertising course for professionals. After her decade of agency work, Debra co-founded and led two marketing/marketing research businesses, continuing to focus on strategic and new product development.

Debra’s interest in working with those dealing with grief stems from her own personal losses and her work as a 7 year board member of Safe Crossings Foundation, an organization dedicated to helping children grieving the loss of a loved one.


$99 for a full year

To help you, help them

A Grief Coach subscription lasts longer than flowers and casseroles, and is for you and up to 4 others. Studies show that bereaved people today suffer from a lack of support, and would benefit greatly from more care and understanding from those around them. Grief Coach will help you know what to do and say this year.