In the News

The Sharp Index

Sharp Conversations Presents - From Grief to Recovery - A New Digital Tool in the Tool Kit
14 September 2022

Grief Coach CEO, Emma Payne talks with Shereese Maynard and Janae Sharp about bereavement gaps and solutions, and the urgent need for improved policies and support delivery mechanisms, in this video interview with HealthIMPACT Live's Virtual Forum, hosted in partnership with Google.

Shapes of Grief

Grief.Coach, a texting service for bereaved people
7 September 2022

In this interview Grief Coach 's Head of Bereavement, Melissa Lunardini, along with CEO Emma Payne, talk with Liz Gleeson about the importance of delivering well researched grief education that is evidence-based, applicable and relevant to a wide, universal audience. Rather than taking one person's grief experience and applying it universally, Grief Coach delivers the wisdom of many.

The logistics of death can be overwhelming. New apps can offer help.
4 September 2022

The text-based company Grief Coach focuses on the emotions that follow a death, using advice from grief experts to send personalized texts to your phone. These messages — which range from describing breathing techniques to use when feeling overwhelmed to reminders that grief is not a linear process — are designed to provide extra help that family and friends often want to but don’t know how to give.

Grief and Happiness Podcast with Emily Thiroux Threatt

Building a Service of Personalized Grief Support with Emma Payne
2 August 2022

In this podcast interview, Grief Coach CEO Emma talks with author Emily Thiroux Threatt about her journey to building Grief Coach. You will learn about the poor experience Emma had at a grief support group that inspired the idea of Grief Coach, what the Grief Coach user experience is like for both the griever and those unsure of how to best support someone grieving, why grief care should be treated like health care, and so much more.

The Zoe Report

Here’s The Best Way To Support A Grieving Partner
25 June 2022

Grief Coach CEO, Emma Payne, along with neuropsychologist Dr. Sanam Hafeez and best selling author Marisa Renee Lee, share suggestions for how to support a partner who is grieving.

Hospice News

The Rise of Tech-Enabled Grief Care
24 June 2022

Grief Coach founder & CEO, Emma Payne, speaks with Hospice News about Grief Coach's service for hospice providers and the recent surge in start up activity as new companies enter the death and grief care space.

Dee Dee Jackson Foundation

The Power of Love
1 June 2022

Grief Coach founder, Emma Payne, chats with TJ and Taj Jackson (yes, Tito's kids!) about love, loss, and how we can help each other when someone dies. This inspiring, uplifting conversation was live streamed and syndicated across all major platforms, with cool questions from TJ and Taj who know a thing or two about grief themselves. Thanks to The Dee Dee Jackson Foundation for supporting this interview.

End Of Life University

Grief Coach: How Text-Based Support Can Help with Grief
4 April 2022

In this interview with author and hospice physician, Karen M. Wyatt, MD, Grief Coach founder, Emma Payne, talks about the research behind text-based grief support and why it is effective. She and Karen talk about the Grief Coach model that includes text messages for supporters of the bereaved. They also talk about how Grief Coach works with hospices to offer support to bereaved family members, as well as how they're helping clinicians manage end-of-life situations and deal with their own grief on the job.

The Grief Coach Podcast

Meeting People Where They Are (Their Phones)
3 March 2022

In this episode of The Grief Coach Podcast, founder of Grief Coach Emma Payne (not affiliated with the podcast) joins host Brooke James to share why she founded a company to support those in need and those who want to help them support them but aren't quite sure how. Grief Coach subscriber Sarah Khatau joins to share how leaning into her grief and having a strong support system made a difference for her.

The Mourning Meeting

Sarah Khatau and Emma Payne | How Grief Coach Helped After My Dad Died
8 February 2022

Sarah Khatau shares what it was like to lose her father as a young adult and what supports she found helpful in the really painful times. One of those supports was Grief Coach, a subscription based grief support texting service. Emma Payne, Founder & CEO of Grief Coach, joins the conversation and shares how she came up with Grief Coach and how it has changed the way we can provide support to anyone.

Grief, Gratitude and the Gray in Between

Staying In The Moment - With Emma Payne
23 January 2022

Grief Coach CEO, Emma Payne, speaks with Kendra Rinaldi in this podcast about how grief has taught her to live in the moment.


We’re still grieving the economy we’ve lost, whether we realize it or not
29 December 2021

Therapists, social workers and mental health providers are swamped and overwhelmed. There is huge pressure and huge demand for mental health support at a time when we’ve got people leaving the industry because of multiple reasons. And they’re also swimming in the same sea [so to speak] and living through all of these losses.

NEXT Podcast

Grieving Out Loud with Emma Payne
23 December 2021

In the last couple of years, there’s been a common thread tethering us all together: Grief. It's complicated, it's ongoing, and it’s hard work. When it comes to the grieving process, it can be difficult to ask for support. Emma Payne, founder of Grief Coach, educates NEXT Podcast listeners on providing support to those grieving -- whether it be our friends, family, or coworkers.

Filled With Gold

Filled With Gold Widow Podcast
11 November 2021

Grief Coach founder & CEO, Emma Payne, chats with host Melissa Pierce in this 40-minute podcast about grief, widowhood, and what can help.

Digital Journal

Text surveys deliver strong satisfaction scores and response rates for hospices
17 September 2021

Grief Coach CEO, Emma Payne, says that “when people are supported in their grief their risk of negative health outcomes such as depression, substance use, anxiety and illness is reduced. So it makes sense that hospices who care about their bereaved families are looking for effective, thoughtful ways to deliver care and make sure the care is helpful.”

IG Live with Shelby Forsythia

The Power of Text-Based Grief Support
14 September 2021

Grief Coach founder & CEO, Emma Payne, chats live with author and grief guide, Shelby Forsythia.

Bury Me In New Jersey

Lay Lady Lay
14 September 2021

In this interview with Sara Wuillermin, Grief Coach founder & CEO, Emma Payne, discusses the personal experiences that drew her to develop Grief Coach, the difficulties many grieving individuals face after a loved one dies, and how Grief Coach helps grievers and their loved ones navigate this space.

Psych Central

Refuge in Grief: Exploring What It Means to Grieve
2 September 2021

When you go looking for support inside your grief, author and therapist Megan Devine says it’s important that you look for resources that make you feel seen and supported, not like a problem in need of a solution."


What To Say to Someone Going To a Funeral
21 July 2021

Giving grieving people an opportunity to talk about the person who’s died can be a real gift. Grief Coach CEO, Emma Payne, offers suggestions for how to get started including, “How long have you known Susan? I’d love to hear more about her after the funeral if you’d like to share.”

Healthcare Industry Today

As Wait Times for Mental Health Services Grow, Text Message Program Expands to Provide Immediate Grief Support
6 July 2021

With a scalable text messaging platform and expanded team, Grief Coach replaces 6 month wait times with instant, year-long support. "It takes less than 10 minutes to sign up," says Founder and CEO, Emma Payne, "so that's a great alternative for people facing months on a wait list."

High Tech Deck

Healthcare providers overwhelmed by pandemic losses can now get support via text.
27 June 2021

There is an urgent need to provide bereavement training and support to nurses and social workers, as a way to improve employee morale, reduce burnout, and eliminate avoidable workplace errors


Bobbie Thomas' emotional essay after her husband's death: 'I feel deeply alone'
23 June 2021

Bobbie Thomas writes ... "It's always been my mission to help women feel good, whether it's with beauty and fashion or through sharing stories of love and loss. So I'll continue to share the tools that I have — including the books I'm reading ("It's OK that you're not OK" by Megan Devine), the resources I'm using (The Wendt Center and Grief Coach) and the countless pieces of good advice I've been given — as my way of honoring Michael."

The New York Times

The Year Grandparents Lost: The enforced separations of the pandemic have brought a particular kind of mourning to many grandparents.
11 March 2021

Grief Coach founder, Emma Payne, contributed to this New York Times article about grandparents & grief. The writer says "grief isn’t too strong a word for those grandparents who have yearned all year for a small hand in theirs, for a hug without fear."

Widowed Parent Podcast

Emma's Interview with Jenny Lisk
17 November 2020

Curatio Connects

Podcast: Dealing With Grief While Social Distancing
25 August 2020

Employee Benefit News Cover Story - May/June 2020

Managing Compassionately During Coronavirus
12 May 2020

Grief Coach

Press Release
15 April 2020