Grief support

Now your funeral home can deliver personalized, scalable, affordable bereavement support, by text message.

Grieving family members will appreciate the thoughtful messages and check-ins you send them, all year long.

With Grief Coach it’s easy for your funeral home to provide personalized after-care and grief support to families.

How it Works

Step 1: Grieving families sign up online, using your funeral home's custom code.

Step 2: Subscribers immediately receive a personal welcome message from your funeral home.

Step 3: Your subscribers receive texts twice a week, as well as on key dates, all year long. Messages are customized based on cause of death, relationship to the deceased, and more.

Step 4: Each quarter you’ll have the opportunity to send a customized, direct message to all the people you're supporting. Share special event invitations and more.

Step 5: Every month you'll receive a report summarizing the support you've provided to families.

Deliver personalized support, for hundreds or even thousands of grieving family members.

Save staff time and printing/mailing costs. Texts are delivered automatically.

Personalize welcome messages and quarterly texts to be delivered by your funeral home.

Receive monthly usage reports summarizing the support you've provided.

The proof is in the pudding: I am a skeptic by nature, but after previewing Grief Coach I immediately sensed the invaluable service that could be offered to grieving families. One of the things I love about Grief Coach is that it’s non-invasive. A funeral home's after care team can be in regular touch with the families they support without it being awkward. Grief Coach can also customize some of the text messages to come specifically from the funeral home, as well as send out important event reminders. All of this saves valuable staff time and print/postage costs by leveraging text messages. As a seasoned grief and loss professional, I know that scalable, affordable, compassionate follow-up can be very challenging for funeral homes and other organizations. Grief Coach could resolve a portion of this large need for those families opting into text messaging follow up. I cannot wait to share this service with my national colleagues so that grieving families can access this valuable service.
Michelle Post, Board of Directors Chair,, Licensed Therapist

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