Grief Coach makes it easy for hospices, tissue donation processing organizations, funeral homes, employers, non-profit organizations, hospitals, organ procurement organizations, and others to deliver personalized, ongoing grief support. For a fraction of the cost of mailers and other services, your organization can use the Grief Coach platform to provide consistent, thoughtful bereavement care via text message.

Set-up is easy, with nothing to install. Messages are sent automatically and customized based on age, cause of death, relationship to the deceased and more. Your organization can send your own event reminders and notices, too.

Deliver personalized support, for hundreds or even thousands of family members, and for your volunteers too.

Save staff time and printing/mailing costs. Texts are delivered automatically.

Personalize welcome messages and quarterly texts to be delivered by your organization.

Receive monthly usage reports as well as quarterly survey data on bereavement outcomes.

Contact us for more information on how your organization can deliver text-based support

The proof is in the pudding: I am a skeptic by nature, but after previewing Grief Coach based on how they handle sudden, traumatic deaths like suicide, homicide, heart attacks, and aneurisms, I immediately sensed the invaluable service that could be offered to organ, eye, and tissue donor families. One of the things I love about Grief Coach is that it’s non-invasive. Donor Family Services Teams can be in regular touch with the families they support without it being awkward. Grief Coach can also customize some of the text messages to come specifically from a donation or recovery organization as well as send out important reminders for annual events like Donate Life Month. All of this saves valuable staff time and print/postage costs by leveraging text messages. As the former Manager of Donor Family Aftercare for OneLegacy in Southern California, scalable, affordable, compassionate follow-up became such a challenge for my team with such large numbers of donor families (4000+ per year). Grief Coach could resolve a portion of this large need for those families opting into text messaging follow up. I cannot wait to share this service with my national colleagues so that donor families can access this valuable service.
Michelle A. Post, MA, LMFT, CTBS, Board of Governors & Chair of Donor Family Services Council for American Association of Tissue Banks
My clients talk to me all the time, about the lack of help and understanding they get from friends and family. If the people closest to them felt more comfortable and confident providing support, I think it would go a long way to helping my clients manage the depression and isolation that too often accompany grief.
Lisa Bancroft, Therapist. MSW, LICSW.
After providing clients with a meaningful, beautiful memorial, I'm thrilled to now be able to provide Grief Coach subscriptions to grieving friends and family, that will last all year long. Our memorials set the groundwork, but grief is a long process, and one that is better when we're supported over time.